Privacy Policy for Kubling Agent Platform

Effective Date: January 1st, 2025

Updated: February 22nd, 2025

1. Introduction

Kubling Agent Platform ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect any personal and non-personal information obtained through the use of our API.

2. Information We Collect

  • Personal Information: Names, email addresses, API keys, or other identifiers necessary for authentication and communication.
  • Usage Data: Metadata, logs, and analytics related to API requests, including IP addresses, timestamps, request payloads, and response times.
  • Device and Network Information: Information about the device, browser, and network used to access our API.
  • Kubling Instance Data: Retained as long as the instance is registered. Users can remove instances via the Dashboard web application.
  • Advanced Capabilities Data: Query results shared by Kubling instances are never retained or stored in the Kubling Agent Platform.

3. How We Use the Information

  • To provide, maintain, and improve our API services.
  • To authenticate users and prevent fraudulent activity.
  • To monitor and analyze API performance and usage trends.
  • To comply with legal obligations and enforce our terms of service.
  • To communicate important service updates and respond to inquiries.

4. Data Sharing and Disclosure

We do not sell, rent, or trade personal information. However, we may share information with:

  • Service Providers: Third-party vendors who assist in infrastructure, analytics, and security services.
  • Legal Compliance: If required by law or to protect our legal rights.
  • Business Transfers: In case of a merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard security measures to protect API data, including encryption, access controls, and regular audits.

6. Data Retention

User data is retained as long as necessary for outlined purposes. Kubling instance data is retained while the instance is registered. Users can delete instances via the Dashboard.

7. User Rights and Choices

Users have rights to access, update, delete, restrict, or object to data processing. Contact us at [email protected] to exercise these rights.

8. Third-Party Links and Services

Our API may interact with third-party services for authentication, analytics, and LLM purposes. These third-party providers operate under their own privacy policies and are primarily based in the United States or Europe, depending on the service provided.

Additionally, we maintain and own part of the infrastructure that supports the Kubling Agent Platform, hosted in a data center located in Madrid, Spain. This ensures better performance, security, and reliability.

9. Changes to This Privacy Policy

We may update this policy from time to time. Users will be notified of significant changes.

10. Contact Information

For questions or concerns, please contact us at:

[email protected]
https://kubling.com
Calle Ferraz 10, 1ro Izq. (Madrid, Spain)